Privacy policy
& your data

Who are ninthfloor

Our website address is:

ninthfloor are a web design & digital design studio based in Broadstairs, Thanet, Kent.

What personal data we collect and why we collect it

Contact forms

When submitting a contact form via the website, we require that you give us permission to keep that data for the sole purpose of responding to your questions or requests. This information can be requested to be deleted at any time, please see “ Your rights, your data ” below.


Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


ninthfloor use Google Analytics collect data on how our website is used, this data is then used to investigate and implement accessibility features that will better serve our clients and customers when viewing and interacting with our website. The data we collect is anonymised, meaning no personally identifiable data is collected, the data is not stored locally.

Using a service like Google Analytics does require the use of cookies in order to function correctly, the cookies required by Google Analytics are as follows:

gtag.js sets the following cookies:

Cookie nameDefault expiration timeDescription
_ga2 yearsUsed to distinguish users.
_gid24 hoursUsed to distinguish users.
_ga_<container-id>2 yearsUsed to persist session state.

Who we share your data with

Your data is only used for the actions outlined above, we will never sell or share the data with any 3rd party other than Google Analytics.

How long we retain your data

We store any contact form submitted data for up to a year, solely with the intention of responding to enquiries.

Your rights, your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

If you have any questions about the data we collect, please drop us an email at – You also have the right to be forgotten under new GDPR laws, should you want us to delete any information we may have received regarding yourself by submission of the contact form, please email us requesting this.